Picture this, you make a purchase and find something wrong with the product. Like so many other experiences, yet another company has failed you. Typical! But wait… On the product packaging in very clear and easy to see labeling is a note to scan a QR code if there are any issues. On the product itself, you find the QR code unique to your product that you scan and it takes you to a mobile enabled complaint form. You fill it out and within minutes you hear back from the company that they are sending you a replacement and a box to send the other item back free of charge.

Lansing, MI - Keith Bourne has been appointed as a Mobile Strategy Advisor for the Chief Information Officer's office for the State of Michigan. David Behen, the state's CIO, has appointed Keith to help the state develop their mobile strategy in a way that helps them deliver on their mission to better serve the state's citizens in more effective ways.

Google web services, including the ubiquitous Google Search and the ever-popular YouTube, have a reputation in the mobile world for being better on the web, than in native apps. This is intentional, as they are designed to be very simple and easy to use right in your mobile browser. But apparently users don't care.

BlackBerry recently announced that they will guarantee at least $10,000 in sales for developers if they build their apps for BlackBerry 10. This strong commitment to app developers is yet another indication of how important the app ecosystem is to the mobile device companies. There are some caveats to their guarantee though. Here is a list of the major points to keep in mind if you plan on pursuing this effort:

Lets not announce the "winner" quite yet in the Android Table battle, but things are looking pretty good for Amazon's Kindle Fire. According to Comscore, Amazon has a 54% share of the Android tablet market, as of the end of February. Even more interesting is that this took so little time. Kindle Fire came out in November, quickly grabbed 29% market share in December, and then almost doubled that market share to 54% in just two months (February).